Alisic, B. (2013). Organizational self-assessment based on ISO 9004: 2009 standard: perceptions, comparisons, questions and actions. Universidad Santo Tomás / Instituto Colombiano de Normas Técnicas y Certificación ICONTEC.
Citación Chicago StyleAlisic, Bob. Organizational Self-assessment Based On ISO 9004: 2009 Standard: Perceptions, Comparisons, Questions and Actions. Universidad Santo Tomás / Instituto Colombiano de Normas Técnicas y Certificación ICONTEC, 2013.
Cita MLAAlisic, Bob. Organizational Self-assessment Based On ISO 9004: 2009 Standard: Perceptions, Comparisons, Questions and Actions. Universidad Santo Tomás / Instituto Colombiano de Normas Técnicas y Certificación ICONTEC, 2013.