Estudio de prospectiva en un hospital público de III nivel 2016-2025 en la ciudad de Bogotá
The health sector urgently needs to be involved with operations management, hospital logistics, resource optimization and prospective studies, due to the loss of investment is allocated to this sector for reasons such as poor infrastructure, poor planning and ineffective service. The economic and so...
| Autor Principal: | Garavito Carrascal, Daniela |
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| Otros Autores: | Lozano Cruz, Jennifer |
| Formato: | info:eu-repo/semantics/bachelorThesis |
| Idioma: | spa |
| Publicado: |
Universidad de La Salle. Facultad de Ingeniería. Ingeniería Industrial.
2017
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| Materias: | |
| Acceso en línea: |
http://hdl.handle.net/10185/18388 |
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| Sumario: |
The health sector urgently needs to be involved with operations management, hospital logistics, resource optimization and prospective studies, due to the loss of investment is allocated to this sector for reasons such as poor infrastructure, poor planning and ineffective service. The economic and social importance of all activities related to health is a decisive factor in the quality of citizens´ life; therefore, it’s necessary to intervene in this area.
Prospective according Enric Bas (2008), is defined as a working method based on the forecast that can guide organizational management, through the formulation of future events and identifying alternative actions contributing to the reduction uncertainty and minimizing cost and opportunity, leading to the design of strategies. This study will be applied prospectively in a public hospital level III in Bogota, in order to propose improvement opportunities and possible solutions to help service.
In this project, it is proposed an analysis of three possible scenarios that could arise in the future and strategies to be taken by the hospital intends to obtain as a result of the proposed scenarios for the year 2025. This vision seeks to contribute with the design strategies to support the implementation of measures for competitive development of the hospital, thus serving as a model for other bodies providing health services and which have similar characteristics.
This requires a methodology based on three phases. First, areas and key variables that influence actors in the system and trends in public health institutions were identified. To end this first stage, a diagnosis is made of the current state of the hospital, taking into account the services currently provided, the strategic plan of the organization, the installed capacity and the allocated budget.
Second, a structural analysis was developed in the hospital, using the MIC MAC and MACTOR methodology, it was performed the analysis of key variables and actors respectively. Later, with the results obtained by the forward-looking techniques applied, it formulated three possible scenarios for the year 2025, of which one was selected by means of a tool for making decisions. To conclude this phase, strategies are planned to be implemented in the present to obtain the desired scenario.
Finally, theoretically it validates the chosen scenario and silvery strategies through management indicators, using tools such as the balanced scorecard, which will allow you to analyze and compare periodically the progress in strategies.
Keywords: Prospective, public hospital, public health, future events, strategies. |
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