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Access and satisfaction related to curative services: Case analysis of the contributory regime and members of the subsidized regime in a strata 2 neighborhood. Cali, Colombia

This study presents a case analysis to identify differences in access to curative services among people affiliated to the contributive and subsidized system. At the population level, around a tenth of the population feels the need and demand a healing service, 97.8 % being treated. Descriptive, cros...

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Autor Principal: Díaz Grajales, Constanza; Escuela de Salud Pública, Universidad del Valle
Otros Autores: Zapata Bermúdez, Yolanda; Pontificia Universidad Javeriana de Cali, Aristizábal Grisales, Juan Carlos; Pontificia Universidad Javeriana Cali
Formato: info:eu-repo/semantics/article
Idioma: spa
Publicado: Editorial Pontificia Universidad Javeriana 2015
Materias:
social security; health services accessibility; health services needs and demand; medical care; utilization; patient satisfaction
seguridad social; accesibilidad a los servicios de salud; necesidades y demandas de servicios de salud; atención médica; utilización; satisfacción del paciente
segurança social; acessibilidade a serviços de saúde; necessidades e demandas de serviços de saúde; atendimento médico; utilização; satisfação do paciente
Acceso en línea: http://revistas.javeriana.edu.co/index.php/gerepolsal/article/view/15149
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Sumario: This study presents a case analysis to identify differences in access to curative services among people affiliated to the contributive and subsidized system. At the population level, around a tenth of the population feels the need and demand a healing service, 97.8 % being treated. Descriptive, cross-sectional investigation; fundamentals variables were operationalized taking into account the need serviced. Cases were considered, those presenting a health problem in the last month, consulted a formal service and were treated. The results show differences between the regimes of access and satisfaction; for example, in relation to the medicines they claimed 87.8 % of contributive and subsidized 55.9 %, statistically significant differences. Administrative and financial barriers were found; and characteristics of the services that affect access to care and quality in both regimes, demonstrating infringement of the fundamental right to health care.

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