Work stress in the services sector
This research evaluates the response of job stress in 149 employees from the three offices of a courier company in eastern Colombia. The results show a moderate level of work stress with the presence of physiological symptoms, mainly associated to gastrointestinal problems, finding no differences in...
| Autor Principal: | Angulo Rincón, Rosalba; Universidad Pontificia Bolivariana |
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| Otros Autores: | Bayona Quiñonez, Janeth, Esparza Durán, Marnelly |
| Formato: | info:eu-repo/semantics/article |
| Idioma: | spa |
| Publicado: |
Universidad Santo Tomás seccional Bucaramanga
2014
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| Materias: | |
| Acceso en línea: |
http://revistas.ustabuca.edu.co/index.php/LEBRET/article/view/1461 |
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| Sumario: |
This research evaluates the response of job stress in 149 employees from the three offices of a courier company in eastern Colombia. The results show a moderate level of work stress with the presence of physiological symptoms, mainly associated to gastrointestinal problems, finding no differences in gender or marital status. Regarding organizational variables, a statistically significant correlation between the number of hours worked per week and stress level was found, unlike the hierarchical level variables and work place, where there was no correlation. |
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