Estructuración de un mecanismo que viabilice la Aplicación de Balanced Scorecard en la empresa "Auto Diagnóstico Grand Prix" ubicado en el valle de los Chillos sector Sangolquí

In the development of this project has been considered as a subject of research to "AUTO DIAGNOSTIC GRAN PRIX" this company has four areas being Mechanics, Untapped, Painting and Electricity; dedicated to the repair and vehicle maintenance activity that has been doing since 1990. Its openi...

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Autor Principal: Lugmaña Sandovalín, Doris Carina
Formato: bachelorThesis
Idioma: spa
Publicado: 2012
Materias:
Acceso en línea: http://dspace.ups.edu.ec/handle/123456789/1551
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Sumario: In the development of this project has been considered as a subject of research to "AUTO DIAGNOSTIC GRAN PRIX" this company has four areas being Mechanics, Untapped, Painting and Electricity; dedicated to the repair and vehicle maintenance activity that has been doing since 1990. Its opening was for the purpose of providing personalized service automotive technical advice, however this action has not been enough to satisfy the requirements of our customers and "AUTO DIAGNOSTIC GRAN PRIX" takes on another role is to increase the service alignment, balancing and electronic injection system, trying to provide a complete service to its clientele that has focused on the sector of the Valley of the Chillos Sangolqui sector.