“Diseño de un sistema de gestión de calidad ISO 9001: 2008, para la empresa de seguridad electrónica: Global Alarm Security Sistems Cía. Ltda., ubicada en El Valle de los Chillos”

This dissertation is a study that seeks to improve all areas of the company called GLOBAL ALARM SECURITY SISTEMS CIA. LTDA. It is focused mainly on the implementation of a Quality Management System based on ISO 9001:2008 which tries to achieve a high level of cus...

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Autor Principal: Loachamín Loachamín, José Vinicio
Formato: bachelorThesis
Idioma: spa
Publicado: 2014
Materias:
ISO
Acceso en línea: http://dspace.ups.edu.ec/handle/123456789/5872
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Sumario: This dissertation is a study that seeks to improve all areas of the company called GLOBAL ALARM SECURITY SISTEMS CIA. LTDA. It is focused mainly on the implementation of a Quality Management System based on ISO 9001:2008 which tries to achieve a high level of customer satisfaction and create continuous and sustained quality improvement activities in the company The main business activities of our company revolve around private security; this is the reason why we aim to meet our potential customer needs giving them electronic security, private surveillance, monitored and armed response and the best quality customer services at affordable prices since we have as a priority to protect our customer´s physical integrity.