Medición y mejoramiento del clima laboral de los departamentos de biblioteca y sistemas del campus Girón de la Universidad Politécnica Salesiana
The present project arose because of the need to know the perception that the personnel of the technical departments of library and systems of the Salesian Polytechnic University Campus Girón with regard to its working environment in order to be able the generate improvement actions since the...
| Autor Principal: | Zambrano Velasco, Diana Carolina |
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| Formato: | bachelorThesis |
| Idioma: | spa |
| Publicado: |
2017
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| Materias: | |
| Acceso en línea: |
http://dspace.ups.edu.ec/handle/123456789/13507 |
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| Sumario: |
The present project arose because of the need to know the perception that the personnel
of the technical departments of library and systems of the Salesian Polytechnic
University Campus Girón with regard to its working environment in order to be able
the generate improvement actions since the work environment influences in
performance, behavior and in interpersonal relationships, in addition, because this type
of processes that are relevant in every institution has never been executed before.
The Salesian Polytechnic University is an institution of higher education focuses on
students, teaching staff and administrative, but not provided to the last staff the same
opportunities that the rest of employees, that is the reason for which emerged the idea
to measure to later improve the working environment of directions of the library and
systems, to generate actions with the staff of these departments because that also
improve your satisfaction improves attention afforded to them students, also improve
the relations between colleagues, the communication and the work in team.
It was planned to create an instrument to measure staff satisfaction, using the Likert
attitudes scales, in which five aspects or factors to be measured were established and
within each aspect three items or specific questions were elaborated, questions were
drawn from the needs detected and the reality of the institution. |
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