Modelo de optimización del desempeño en el área de limpieza de servicios generales de hospitales de segundo nivel ubicados en el Sur de Quito Caso Hospital Enrique Garcés
The model is made with the implementation of the Balanced Score Card which identifies the critical points of the institution and create a consistent corporate image to the objectives to be achieved in all operating units of the hospital, for proper application previously made a Focus Group with inte...
| Autor Principal: | Altamirano Díaz, Christian Nicolás |
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| Formato: | bachelorThesis |
| Idioma: | spa |
| Publicado: |
2014
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| Materias: | |
| Acceso en línea: |
http://dspace.ups.edu.ec/handle/123456789/6324 |
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| Sumario: |
The model is made with the implementation of the Balanced Score Card which identifies the critical points of the institution and create a consistent corporate image to the objectives to be achieved in all operating units of the hospital, for proper application previously made a Focus Group with internal and external customers by analyzing the current situation of cleaning area and problems, obtaining necessary to create a model that optimizes the performance of the department of General Services strategies. |
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