Análisis, diseño e implementación de un prototipo para control y planificación de atención al cliente utilizando turnos vía mensaje de texto (Sms) para la empresa Comunicación Visual y Electrónica
The project is focused on providing better customer service by reducing waiting times by physical or electronic shifts, which will be obtained on the website of the company and / or via cell phone, sending an SMS, in order to reserve turn. The company will focus on the dynamic and entertaining way,...
| Autor Principal: | Cahuasqui Molina, Iván Leandro |
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| Formato: | bachelorThesis |
| Idioma: | spa |
| Publicado: |
2013
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| Materias: | |
| Acceso en línea: |
http://dspace.ups.edu.ec/handle/123456789/3549 |
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| Sumario: |
The project is focused on providing better customer service by reducing waiting times by physical or electronic shifts, which will be obtained on the website of the company and / or via cell phone, sending an SMS, in order to reserve turn. The company will focus on the dynamic and entertaining way, by implementing this system, as it includes a Touch Screen LCD which displays business services and the customer can choose his physical turn to be served. |
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