Diseño de un plan de mejoramiento para los procesos administrativos en los parqueaderos administrados por la Empresa Pública Metropolitana de Movilidad y Obras Públicas, Epmmop caso Cadisan
In this investigation, the first chapter details the problem to be investigated, with its diagnostics, objectives, conceptual theoretical framework, types of population investigations, determination of the sample, and the application of the survey taken in the parking lot which was investigated....
| Autor Principal: | Anchaluisa Silva, Karina Maribel |
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| Formato: | bachelorThesis |
| Idioma: | spa |
| Publicado: |
2014
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| Materias: | |
| Acceso en línea: |
http://dspace.ups.edu.ec/handle/123456789/6874 |
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| Sumario: |
In this investigation, the first chapter details the problem to be investigated, with its
diagnostics, objectives, conceptual theoretical framework, types of population
investigations, determination of the sample, and the application of the survey taken in the
parking lot which was investigated. The second chapter elaborates the analysis of the macro
environment, systemization of the results, studies of the administrative process,
measurement of the processes which were used in the study and the search for opportunities
for improvement with the intention of obtaining a process manual. Chapter three details the
proposal while chapter four discusses the results in regards to the objectives, theoretical
framework, and also in relation to similar studies, conclusions and recommendations. The
goal of this work is to orient the functionaries in the adequate completion of each of their
functions and has a future vision of being applied in all of the parking lots administrated by
EPMMOP. |
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