Benefits and impacts of the of technical norms implementation in organizations: systematic review

This paper analyzes the benefits and impacts internally and externally of the implementation of standardized management systems in organizations. To do this, an exploratory systematic review in databases was performed: Business Source Complete, EBSCO, Proquest SocINDEX and, following the methodology...

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Autor Principal: Díaz Romero, Constanza Cristina
Otros Autores: Rodríguez Rojas, Yuber Liliana
Formato: info:eu-repo/semantics/article
Idioma: spa
Publicado: Universidad Santo Tomás / Instituto Colombiano de Normas Técnicas y Certificación ICONTEC 2016
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Acceso en línea: http://revistas.usta.edu.co/index.php/signos/article/view/3801
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Sumario: This paper analyzes the benefits and impacts internally and externally of the implementation of standardized management systems in organizations. To do this, an exploratory systematic review in databases was performed: Business Source Complete, EBSCO, Proquest SocINDEX and, following the methodology proposed by Spotted et al, of articles published between 1997 and 2015. The analysis was conducted under five. Categories of benefits and impacts on: management, image, people, productivity, and market. The results show that regardless of the economic sector, the benefits of implementing a technical standard ISO, in most cases get better results on the market and productivity.