Methodological proposal for the integration of the quality management system based on the NTC ISO 9001: 2008 and the processes of accreditation of high quality of the CNA

This article is the result of methodological reflection on the relationship that could be established between the quality assurance system, according to ISO 9001: 2008 and the high quality accreditation process for undergraduate higher education programs of the Consejo Nacional de Acreditación in Co...

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Autor Principal: Gómez Colmenares, Myriam
Otros Autores: Pedraza Nájar, Ximena Lucía
Formato: info:eu-repo/semantics/article
Idioma: spa
Publicado: Universidad Santo Tomás / Instituto Colombiano de Normas Técnicas y Certificación ICONTEC 2016
Materias:
Acceso en línea: http://revistas.usta.edu.co/index.php/signos/article/view/3788
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Sumario: This article is the result of methodological reflection on the relationship that could be established between the quality assurance system, according to ISO 9001: 2008 and the high quality accreditation process for undergraduate higher education programs of the Consejo Nacional de Acreditación in Colombia. It proposes a methodology that considers aspects and requirements of the referents mentioned, to build a tool of an advisory nature and establish the support of one referent over the other. The referents analyzed are linked to the Universidad Santo Tomás, where it is observed that the performance of the organization is affected by the duplication of activities and processes related to quality assurance