Guide for the implementation of NTC ISO 9001:2008, NTC ISO 14001:2004 and NTC OHSAS 18001:2007, based on the findings of certification audits carried out by ICONTEC between june 2012 and june 2015

The present research aims to guide the organization, through a guide, in identifying the most relevant take into account to ensure the implementation, maintenance and improvement of the effectiveness of quality management systems, environmental management and safety and occupational health, based on...

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Autor Principal: Abreo Rojas, Nicolai
Otros Autores: Pinzón Rodríguez, Nelson Nelson
Formato: info:eu-repo/semantics/article
Idioma: spa
Publicado: Universidad Santo Tomás / Instituto Colombiano de Normas Técnicas y Certificación ICONTEC 2017
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Acceso en línea: http://revistas.usta.edu.co/index.php/signos/article/view/4073
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Sumario: The present research aims to guide the organization, through a guide, in identifying the most relevant take into account to ensure the implementation, maintenance and improvement of the effectiveness of quality management systems, environmental management and safety and occupational health, based on the ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007 standards. The information obtained and analyzed in the research, as an input element for the preparation of the guide, corresponds to the third party audits conducted by ICONTEC in the period between June 2012 and June 2015. The investigative intention is to capitalize on the experiences of companies with consolidated management systems, through their audit findings, in favor of the companies that are in any stage of implementation, in order to find the elements of management, and in some cases of practical tools, that allow a more effective administration. The management issues that most frequently presented negative deviations were identified, results that may be due to several factors such as: turnover in personnel organizations, errors in the planning of processes and activities, lack of follow-up or low competence of internal auditors, but the results show that there is difficulty in ensuring implementation by those responsible for these aspects, even in mature management systems.