Modelo de capacidad para la flota de transporte del servicio next day en dhl supply chain Bogotá
DHL Supply Chain is one of the business divisions that have, DHL is present in many countries of worldwide and currently your seat in Bogotá presents problems which need to be intervened, as these are causing additional costs to the company and dissatisfaction in customers because it does not comply...
| Autor Principal: | Duarte Guzmán, Paula Andrea |
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| Otros Autores: | Gómez Garzón, Leidy Marcela |
| Formato: | info:eu-repo/semantics/bachelorThesis |
| Idioma: | spa |
| Publicado: |
Universidad de La Salle. Facultad de Ingeniería. Ingeniería Industrial.
2017
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| Materias: | |
| Acceso en línea: |
http://hdl.handle.net/10185/18393 |
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| Sumario: |
DHL Supply Chain is one of the business divisions that have, DHL is present in many countries of worldwide and currently your seat in Bogotá presents problems which need to be intervened, as these are causing additional costs to the company and dissatisfaction in customers because it does not comply with the agreements made with customers especially in delivery time.
This project proposes the development of a model which is directed to the section of logistics transport DHL Supply Chain, since it is responsible for making decisions on this subject, in addition to assessing whether this is feasible and practicable in the organization.
To achieve this will be investigated about the necessary variables and constraints presented in the model this is carried out by means of heuristics and metaheuristics as required. Based on this, is sought the improvement in the fleet that presents the company currently, increase customer satisfaction and therefore the decrease in the fines charged to the company because of default in delivery times.
KEYWORDS: Model, Transport, Capacity, shipping |
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