Factores de satisfacción e insatisfacción en el trabajo, influyentes en el desempeño laboral de los médicos generales inmersos en las entidades promotoras de salud de la ciudad de Cali

Objective. To characterize the factors of satisfaction and dissatisfaction, in the influential work performance, in addition to understanding the potential impacts that affect job performance according to the satisfaction or dissatisfaction of General Practitioners. Method. Qualitative study of desc...

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Autor Principal: Aristizábal Bueno, Lina María
Formato: info:eu-repo/semantics/bachelorThesis
Idioma: spa
Publicado: Universidad de San Buenaventura - Cali 2017
Materias:
Eps
Acceso en línea: http://hdl.handle.net/10819/3400
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Sumario: Objective. To characterize the factors of satisfaction and dissatisfaction, in the influential work performance, in addition to understanding the potential impacts that affect job performance according to the satisfaction or dissatisfaction of General Practitioners. Method. Qualitative study of descriptive type using in-depth interviews and selection of units of analysis (salary, physical space, policies and conditions , benefits , etc.) to be applied to six general practitioners who are currently in the administrative area of a promoter of health of the city of Cali. Results. From the findings in each of the discourses identified the charge as a general practitioner is a very transient work , due to the demands imposed by the company , and sometimes the treatment or the relationship they manage with patients, these two aspects are in charge of the EPS because that’s the deal provided both their employees and their users. Conclusions. Can be identified in every speech of the participants, how answers are targeting factors of dissatisfaction that are outside the scope of the participants ,ie are related to the conditions, policies and service that is providing the company in interviews come to light work and personal factors that are affected by the constraints of the company and its mechanisms to realize it.