Los centros de servicios compartidos: una estrategia empresarial competitiva
In today's business world you can demonstrate successful companies, by designing business strategies that have led to the achievement of its objectives. One such strategy is the centralization of certain support processes that are common to different business units under one organization tha...
| Autor Principal: | Salazar Mejía, Carolina María |
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| Formato: | info:eu-repo/semantics/bachelorThesis |
| Idioma: | spa |
| Publicado: |
Ciencias Administrativas, Económicas y Contables
2017
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| Materias: | |
| Acceso en línea: |
http://hdl.handle.net/10819/3748 |
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| Sumario: |
In today's business world you can demonstrate successful companies, by designing business
strategies that have led to the achievement of its objectives. One such strategy is the
centralization of certain support processes that are common to different business units under one
organization that operates as an independent NIT and aims to provide added value to their
customers with service approach. This model is what is known today as Shared Services Centers,
hereinafter CSC. (Novoa & Sanchez, 2012)
The main function of the CSC is to reduce costs, economies of scale, standardization of processes
and policies, and increase efficiency and effectiveness of the services they provide to the business
units (clients) dedicated to their main function that is, it really can do.
For this reason, the aim of this paper is to present the impact it has generated in large
multinationals such models seeking organizations to be more competitive, sustainable over time
and therefore increase their profit margin in time, which means, do more with less; leveraging
strategy of its customers.
For the development of this research approach was used exploratory study, we started from a
hypothesis that refers to the efficiency of the CSC as organizational competitiveness strategy in
providing common business services Nutresa Group. Based on this, it was taken as reference
initial large renowned companies in Latin America as a probability sample to learn which have
implemented this type of financial strategies and some of the results obtained.
To do this, as the primary source an interview was made the Director of Services Collaborator
and Compensation and the Manager of Trading and Purchasing, who are among the founders of
Services Nutresa SAS Shared Services Centre Group Nutresa SA, one of the great Union
Antioqueño companies, where we will announce as creation began, what were the main
motivators for implementation and benefits brought to the Business Group.
In addition to the interviews, as a secondary source research in articles, books, texts, newspapers,
documents on the web or library of USB which referred to financial strategies, business models,
successful companies which detailed operation it occurred more fund the benefits and
implications that can bring to an organization, the implementation of this type of business model.
Finally what we want to inform entrepreneurs of tomorrow are the benefits of implementing this
type of business and how its implementation will their organizations, recognized, sustainable
over time and competitive. Grupo de Investigación: Casos y Estudios Organizacionales. -- Línea de Investigación: Economía y Finanzas (CEO). -- Área: organizaciones. -- Tema: los centros de servicios compartidos-asociatividad. |
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