Implementación del subsistema de evaluación de desempeño, en la Unidad de Tecnología, matriz Quito, de la empresa de seguridad, durante Noviembre 2015 a Agosto 2016

The tesis job refers the implementation of a tool for evaluation performance by competences within the Technology Unit of the Security Company, through the establishment of a scale of compliance is intended to qualitatively measure each of the behaviors of which it is composed The competition,...

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Autor Principal: Guerrón Barrera, Lorena Fernanda
Formato: bachelorThesis
Idioma: spa
Publicado: 2017
Materias:
Acceso en línea: http://dspace.ups.edu.ec/handle/123456789/13598
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Sumario: The tesis job refers the implementation of a tool for evaluation performance by competences within the Technology Unit of the Security Company, through the establishment of a scale of compliance is intended to qualitatively measure each of the behaviors of which it is composed The competition, to obtain objective results on the performance of the workers. The tool designed represents an innovation within the human resources management, because it provides the opportunity to know the performance of each of the collaborators from a vision of competencies, which transcends the traditional vision that limits the human being to his technical knowledge; Now the different skills and abilities that determine the success in the development of its functions are recognized. The main objective is to develop and maintain competent and prepared personnel to offer a quality service to the requirements of the clients. The design of this project is based on the reality presented by the company, whose business is the sale and installation of security equipment, as well as the monitoring service of the signals emitted by electronic systems which requires constant contact with The client, and the competencies are focused to evaluate that the collaborator is able to meet the expectations of each of the consumers. With the results achieved with the application of the present project, it analyzes the benefits and the impact that it generates, to maintain it in the long term.