Comportamiento de los Call Center en la ciudad de Quito para desarrollar planificación estratégica

To improve the current status of call center companies, financial area and performance telemarketing department, has designed this approach that will be found in the first part of the content of the Plan Thesis, where he has detailed statement of the problem, the general and specific objectives of t...

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Autor Principal: Armendáriz Aldás, Karina de los Angeles
Formato: bachelorThesis
Idioma: spa
Publicado: 2014
Materias:
Acceso en línea: http://dspace.ups.edu.ec/handle/123456789/7005
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Sumario: To improve the current status of call center companies, financial area and performance telemarketing department, has designed this approach that will be found in the first part of the content of the Plan Thesis, where he has detailed statement of the problem, the general and specific objectives of the thesis, justification, reference, general framework and specific hypotheses, methodological issues, which was used to guide the development of the plan.