Plan de intervención para disminuir el estrés por sobrecarga laboral, en el área de capital humano de la Empresa Arca Continental, en el periodo de marzo – agosto 2016.

The fundamental objective of this investigation is analyze the evaluation of the conduct of psychosocial risk stress generated by work overload, in the area of human capital of ARCA Continental S.A. company; in this way we propose measures that will enable us to control and minimize the presen...

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Autor Principal: Tufiño Romo, Gissela Carolina
Formato: bachelorThesis
Idioma: spa
Publicado: 2017
Materias:
Acceso en línea: http://dspace.ups.edu.ec/handle/123456789/13502
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Sumario: The fundamental objective of this investigation is analyze the evaluation of the conduct of psychosocial risk stress generated by work overload, in the area of human capital of ARCA Continental S.A. company; in this way we propose measures that will enable us to control and minimize the presence of stress at work, therefore we can be able to preserve an environment or pleasant working climate within the organization. In this investigation we analyze the presence of the psychosocial risk factor stress through the design and implementation of a survey, the same that focuses on five areas: Functions Motivation Labor Relations compensation and incentives Overload work ergonomics and risks. Also we apply the tool "questionnaire of occupational stress of the OIT - OMS"; the same that measures the following areas: Organizational climate (OC) organizational structure (OS) Organizational territory (OT) Technology (TEC) Leader influences (LI) lack of cohesion (LC) Group Support (GS) In order to carry out the process and report of systematization of practical experience, the formats and methodology established by the research department of the Salesian Polytechnic University were used. This investigation allowed us to establish that within the area of human capital of ARCA Continental S.A., the presence of exposure to psychosocial risk factor stress is in a medium level, with the presence of a person who presents exposure to this factor; for this reason it is essential to work in the prevention of the factor called Stress to optimize the working climate.