Análisis, diseño e implementación de un sistema de comunicación unificada mediante VoIP en un servidor elastix para la empresa Asinel
The Company ASINEL needs to have an analysis, design and implementation of a unified communication system by Voip into an Elastix server. Its objective is to improve the internal and external communication of its workers. This project is oriented to improve communications. First, a technical anal...
| Autor Principal: | Santacruz Heredia, María Augusta |
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| Formato: | bachelorThesis |
| Idioma: | spa |
| Publicado: |
2017
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| Materias: | |
| Acceso en línea: |
http://dspace.ups.edu.ec/handle/123456789/13698 |
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| Sumario: |
The Company ASINEL needs to have an analysis, design and implementation of a
unified communication system by Voip into an Elastix server. Its objective is to
improve the internal and external communication of its workers.
This project is oriented to improve communications. First, a technical analysis has to
be done in the company. Then, a design, a topology and equipment were proposed.
Finally, the implementation of the correct configuration was done in the selected
equipment, such as the Elastix server, gateway, softphone, phones and UPS. The
configuration of the Elastix central was: voicemail, IVR, music on hold, call
recording, SIP backbone, call transfer, etc.
The sending and receiving response time among the configured and connected
equipment in the telephonic exchange did not exceed 1ms, furthermore, it was
demonstrated that the highest value used for the bandwidth with five calls and codec
ULAW was of 51.86 kB/s transmitted, and 51.70 kB/s received. These packages did
not exceed the bandwidth used in the network. Also, it was demonstrated that the
Elastix installation provided solution to the communication problems that the
Company ASINEL had. This is a telephonic exchange with several applications and
functions, which provide reliability, efficiency, control in transmission and reception
of calls.
As conclusion, this implementation showed a better improvement in comparison with
a traditional analog telephone exchange. This project guarantees an optimization of
new resources that this technology offers. |
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