Diseño e implementación de un sistema de comunicaciones unificadas para la empresa Racomdes S.A. en la ciudad de Quito
RACOMDES S.A. offers services for radio broadcasting in many provinces around the country. Since the demand from users is very high, there are usually problems concerning communication, which brings losses and discomfort among clients. There hasn’t been found an effective solution yet, and analog sy...
| Autor Principal: | Guevara Sigcha, Jefferson David |
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| Formato: | bachelorThesis |
| Idioma: | spa |
| Publicado: |
2016
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| Materias: | |
| Acceso en línea: |
http://dspace.ups.edu.ec/handle/123456789/12392 |
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| Sumario: |
RACOMDES S.A. offers services for radio broadcasting in many provinces around the country. Since the demand from users is very high, there are usually problems concerning communication, which brings losses and discomfort among clients. There hasn’t been found an effective solution yet, and analog systems have been kept, which neither are reliable nor have the possibility of being associated with other systems in order to optimize the communication and the service provided.
The aim of this project is to provide an alternative that will unify services such as telephones, e-mail, remote communication, messaging and video; allowing employers to always offer proper customers service who require support. In order to develop this project, analog equipment needs to be changed by newer equipment compatible with internet protocol (IP).
The Project of Unified Communications will be developed with a free software server from ELASTIX, based on ASTERISK, which is a platform that provides all functionalities of IP telephony. The IP Core will be installed in this server, consisting of five analogic inlet lines, and twenty-five extensions for employers, open to future development.
The Unified Communications server is going to be totally developed on IP protocol, while the core is to be exposed with a public IP address. Because of this, a very important factor to be considered is security. For this reason, many analysis will be performed, as well as, many security measures will be implemented to prevent possible attacks that can damage the well-functioning of the system. This way, no unauthorized people can gain access to the information of the company. |
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