Diseño de un sistema de gestión de calidad, en función del Capability Maturity Model Integration (CMMI), nivel II, para la empresa Easysoft que provee soluciones tecnológicas, situada en la ciudad de Quito provincia de Pichincha
There are many theories, models and schemes to formalize the work done in the software development companies among them is the CMMI. This thesis was born of the need to meet urgently Easysoft Company to have a management system focused on total quality. In the absence of any quality management sys...
| Autor Principal: | Cabrera Ojeda, Andrea Margarita |
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| Formato: | bachelorThesis |
| Idioma: | spa |
| Publicado: |
2013
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| Materias: | |
| Acceso en línea: |
http://dspace.ups.edu.ec/handle/123456789/5208 |
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| Sumario: |
There are many theories, models and schemes to formalize the work done in the software development companies among them is the CMMI.
This thesis was born of the need to meet urgently Easysoft Company to have a management system focused on total quality.
In the absence of any quality management system it was agreed in conjunction with the senior management of the company, to adopt the Capability Maturity Model Integration (CMMI), focusing on the maturity levels one and two. In order to design and establish the parameters required by the CMMI. The company from this thesis work has the quality manual of the company, product manual processes main functions manual complementary products, sales process manual and manual functions |
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