Desarrollo de un prototipo de asistente virtual para la gestión del conocimiento de una organización.

The project focuses on the creation of a virtual assistant prototype for the management of business knowledge, created with existing technologies, which seeks to support users in their knowledge requirements by ensuring that the information presented is timely. To begin the construction of the p...

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Autor Principal: Abata Quinchuqui, Christian Paul
Otros Autores: Ramírez Soria, Pedro David
Formato: bachelorThesis
Idioma: spa
Publicado: 2018
Materias:
Acceso en línea: http://dspace.ups.edu.ec/handle/123456789/15875
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Sumario: The project focuses on the creation of a virtual assistant prototype for the management of business knowledge, created with existing technologies, which seeks to support users in their knowledge requirements by ensuring that the information presented is timely. To begin the construction of the prototype, the first step was to propose an architecture with which the technologies were tested and from which the viability of its development was demonstrated adhering to XP methodology. In the first iteration data is obtained by means of a free API, integrating Bot Framework and Luis using Node Js as a programming language, additionally classification algorithms are investigated that will serve to discern the most important information and knowledge for a user. The second iteration begins with the creation of a personalized API with simulated data, attached to a medical scenario. Although the extraction of data is correct, there is a limitation attached to the level of maturity of the company so it changes the way of consuming data from an API to SQL Server, on the other hand, is SVM as an alternative algorithm to those seen in the first iteration that supposes to be the optimum for the classification of terms. In the third iteration, all the components are integrated and the assistant is tested with the learning methods proposed in the second iteration, achieving successful communication results, extraction and learning, and finally uploading the prototype to a web environment.