Caracterización del impacto del síndrome de Burnout en el desempeño laboral de los mandos operativos del área comercial de la empresa CONECEL
BURNOUT syndrome is characterized by emotional exhaustion, depersonalization, reduced personal accomplishment, besides having physical symptoms such as headaches, muscle aches, stomach pains that hurt the person who has it and this affects their job performance. The present study aims to determine t...
| Autor Principal: | Coronado Herrera, Ivonne Fernanda |
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| Formato: | bachelorThesis |
| Idioma: | spa |
| Publicado: |
2015
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| Materias: | |
| Acceso en línea: |
http://dspace.ups.edu.ec/handle/123456789/9024 |
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| Sumario: |
BURNOUT syndrome is characterized by emotional exhaustion, depersonalization, reduced personal accomplishment, besides having physical symptoms such as headaches, muscle aches, stomach pains that hurt the person who has it and this affects their job performance. The present study aims to determine the characteristics of the impact of burnout on job performance of the operational commander of the commercial area of the company CONECEL. With the data obtained by using the Maslach Burnout could pose a feasible proposal, which addressed a preventive perspective the operational commander of the commercial area of the company CONECEL in order to improve their job performance and in turn the quality of life . This investigation identified that a significant number of the operational commander of the commercial area of the company CONECEL are likely to develop the syndrome BURNOUT because the company has not CONECEL preventive strategies to prevent the emergence of burnout syndrome and it was evident that people who have chances of developing the syndrome BURNOUT not perceived social support, emotional support from their environment; Likewise these people do not engage in recreational activities such as: play some kind of sport, take walks either family or with friends, going to social events either parties, musical concerts that allow them to distract healthily and share their problems and are working, personal with the social environment |
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