Diseño de un sistema de evaluación de desempeño para el área comercial de una empresa Bróker de Seguros, en el período noviembre 2014 - julio 2015

This thesis job refers to the design of a tool for the evaluation of performance for both the trial and for the annual evaluation, by reference to the importance of this structural and systematic process, which can measure and detect weaknesses and skills, besides having by his measuring actua...

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Autor Principal: Andrade Salcedo, Martha Carolina
Formato: bachelorThesis
Idioma: spa
Publicado: 2016
Materias:
Acceso en línea: http://dspace.ups.edu.ec/handle/123456789/12490
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Sumario: This thesis job refers to the design of a tool for the evaluation of performance for both the trial and for the annual evaluation, by reference to the importance of this structural and systematic process, which can measure and detect weaknesses and skills, besides having by his measuring actual results and objectives on the performance of employees, in order to discover to what extent is productive for the company's performance achieved by workers, since what is not measured can’t be improved The draft statement, executed in this paper presents a new model of performance appraisal for insurance broker, noting that its core business is the commercial area, why the tool was designed according to the needs of the company highlighting the design and development of a tool made and concatenated with the culture of the company. It is important to note that this evaluation method is designed with the new reforms in the Labour Code, which stipulates that passed the trial period (90 days), the contracting partner becomes undefined, for this reason it is important to own Actual results showing the performance of the employee to keep hiring or give terminated. Finally, with the results achieved in this intervention project results are tested for their impact and objectivity in the company.