Elaboración de una auditoria de comunicación interna del Servicio de Rentas Internas de Quito

This paper develops an exhaustive analysis of the communication actions carried out by the National Bureau of Internal Revenue Service in Ecuador. This thesis has scientific and methodological tools; the information obtained is very useful to make right decisi...

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Autor Principal: Aldaz Casanova, Carina
Formato: bachelorThesis
Idioma: spa
Publicado: 2014
Materias:
Acceso en línea: http://dspace.ups.edu.ec/handle/123456789/5900
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Sumario: This paper develops an exhaustive analysis of the communication actions carried out by the National Bureau of Internal Revenue Service in Ecuador. This thesis has scientific and methodological tools; the information obtained is very useful to make right decisions; furthermore, the final result is a powerful tool which provides a new concept about develop audit. The information acquired from the internal workers was used to detect issues in the investigation; however, this process helped to find possible recommendations, and every recommendation could be used to build a conclusion. On the other hand, Communication Audit is not a recipe; it is only a useful tool which helps to make a deep analysis. People are the most important thing in this interaction because workers are going to be benefit with this process.