Desarrollo del sistema de gestión de calidad sustentado en la norma iso 9001:2015 para la inspección de herramientas de servicio a pozo petrolero en la empresa Herzoil Cia. Ltda.

In the following project, a Quality Management System (QMS) was developed for the inspection and maintenance of oil well service tools in the Company HERZOIL CIA. LTDA. HERZOIL currently does not provide a service that guarantees and monitors the quality of its work methods, that is, its inspection...

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Autor Principal: Zurita García, Cristian Adrián
Formato: bachelorThesis
Idioma: spa
Publicado: 2018
Materias:
Acceso en línea: http://dspace.ups.edu.ec/handle/123456789/16146
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Sumario: In the following project, a Quality Management System (QMS) was developed for the inspection and maintenance of oil well service tools in the Company HERZOIL CIA. LTDA. HERZOIL currently does not provide a service that guarantees and monitors the quality of its work methods, that is, its inspection procedures for exploitation, extraction and crude oil production tools. Through a field study to the requirements of the Company who has requested the development of a QMS, focusing on the area that generates revenue is the operational technical department. A diagnosis of the current state of the company was made, surveys were applied to managers, employees and customers. The organization decided to implement the ISO 9001: 2015 Standard: Structure that is managed according to the Deming methodology. The organization will have an organizational structure according to the Qualigrame pyramid. The SGC was designed and developed, which will allow a continuous improvement of the processes to obtain services and products according to the needs of the market, thus providing greater guarantee to customers, offering a competitive advantage, an increase in contracts and a future certification.