La gestión de las TIC y su impacto en la cadena de valor: Oportunidades para las empresas del siglo XXI

The development of information and communication technologies (ICT), mainly in the 21st century, has generated a series of changes within an increasingly globalized world, allowing companies to incorporate technological tools according to their needs.As a result of the above, the article presents th...

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Autor Principal: Bravo Sotomayor, Daniel
Formato: Artículo
Idioma: spa
Publicado: InnovaG 2017
Materias:
Acceso en línea: http://revistas.pucp.edu.pe/index.php/innovag/article/view/19740/19806
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Sumario: The development of information and communication technologies (ICT), mainly in the 21st century, has generated a series of changes within an increasingly globalized world, allowing companies to incorporate technological tools according to their needs.As a result of the above, the article presents the impacts of incorporating ICTs at the level of the value chain, with the aim of analyzing the consequences within the business activities defined within it. Likewise, the potential opportunities generated by these tools are raised, in order to support decision making at the managerial level through knowledge of its benefits and implications.