Methodological purpose to incorporate the knowledge creation into management systems in Government institutions

Colombian Government established the quality management and internal control as mandatory tools of management, according to Quality Technical Standards NTCGP:1000 and the Standard Model of Internal Control, incorporated by government in decrees 4485 of 2009 and 1599 of 2005 respectively. Moreover, l...

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Autor Principal: Orjuela Russi, Carolina
Otros Autores: Ramos Díaz, Rosario del Pilar, Torres Cruz, Gloria Matilde
Formato: info:eu-repo/semantics/article
Idioma: spa
Publicado: Universidad Santo Tomás / Instituto Colombiano de Normas Técnicas y Certificación ICONTEC 2015
Materias:
Acceso en línea: http://revistas.usta.edu.co/index.php/signos/article/view/3518
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Sumario: Colombian Government established the quality management and internal control as mandatory tools of management, according to Quality Technical Standards NTCGP:1000 and the Standard Model of Internal Control, incorporated by government in decrees 4485 of 2009 and 1599 of 2005 respectively. Moreover, looking for the continuous improvement of public administration and the capability to enhance its arrangement, Colombian government has defined another kind of policies and organizational methodologies mainly related to the administrative development, which has induced to national government entities to incorporate the requirements that affect among others implemented quality systems, involving administrative wastage, out of control over processes, not enough information and overcosts. Current research project tries to create a methodological purpose that let national government entities, incorporate some concepts as policies, requirements, topics or components (among other meanings) to its models of quality management and internal control standards accomplished previously and based on those models are a complement that must be adopted. Therefore and once analized the Theory of Organizational Knowledge Creation raised by Nonaka and Takeuchi in their book “The Knowledge Creating Company”, the quality management systems and internal control standards applied to national government entities, there is an identified linkage that recognizes that some conditions help to the knowledge flow, between people, groups and organizations, due that policies bring on, adjust, control and promote the new concepts generation, getting its incorporation to institutional management. Once the methodological purpose is defined, there was a validation test in National Authority of Environmental Licenses Agency, in order to incorporate the knowledge object named “Citizen participation and social control” to the implemented systems, that let establish and link up the creation phases of organizational knowledge to the quality management systems and internal control, so incorporate new knowledge objects assure wholeness to implemented systems in an easier way.