Data government, a potential of quality management system

Data management is an effective tool for the development of the components of a management system in organizations. In addition, it allows the disposition of the productive forces in search of generating a greater value and the distribution of the benefits that brings the globalization to overcome t...

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Autor Principal: Portilla Romero, Juan Darío
Formato: info:eu-repo/semantics/article
Idioma: spa
Publicado: Universidad Santo Tomás / Instituto Colombiano de Normas Técnicas y Certificación ICONTEC 2017
Materias:
Acceso en línea: http://revistas.usta.edu.co/index.php/signos/article/view/4074
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Sumario: Data management is an effective tool for the development of the components of a management system in organizations. In addition, it allows the disposition of the productive forces in search of generating a greater value and the distribution of the benefits that brings the globalization to overcome the multiple inequalities in fulfillment of the social object of Positive Insurance Company S.A., like unique insurer state of the market of people. Accordingly, the research aimed to determine the effects of the implementation of a Data Governance (DG) program integrated into the Quality Management System in Positiva. Qualitative inquiries were made by the users’ perception of the data about the implementation of the DG and the impacts generated after its implementation in 2012 were identified. As a result, DG’s contributions to the general requirements components, the management and measurement, analysis and improvement of ISO 9001. It was concluded that the implementation of the GD was good according to the users of the data and important effects were identified that contribute to decrease the accidents and achieve the institutional goal.