Implementación de un sistema de apoyo a los procesos de conservación de conocimiento en empresas, aplicando estrategias de mejora basadas en principios de gamificación

The project proposes to develop a web application, to resolve the different types of questions, perform daily activities raised by the different personnel of the process that is taking place and thus support problems such as those described in this section. Where the dynamics of the game is to solve...

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Autor Principal: Smith Alvarez, Leuner
Formato: info:eu-repo/semantics/bachelorThesis
Idioma: spa
Publicado: Universidad de San Buenaventura - Cali 2017
Materias:
Acceso en línea: http://hdl.handle.net/10819/4582
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Sumario: The project proposes to develop a web application, to resolve the different types of questions, perform daily activities raised by the different personnel of the process that is taking place and thus support problems such as those described in this section. Where the dynamics of the game is to solve the greatest amount of doubts and make the greatest amount of requirements that are nominated by their peers and thus convert the exchange of knowledge as a virtual, which will be the primary element in the development of skills transfer of knowledge through virtual goods, this will lead the processes of conservation of knowledge. The purpose is to motivate the employees the habits of safeguard, publish and use the knowledge, in the development of their common practices within projects that are being carried out within the company. Thus an enrichment of the quality of the projects, while safeguarding the knowledge acquired for the rest of the employees, improvement in the efficiency of the products and a better social environment in the company.