Restructuración de los procesos operativos y creación de los procesos estratégicos y de soporte con tendencia al cuidado del medio ambiente dentro de la empresa Impromo Cía. Ltda., para optimizar recursos y generar mayores ganancias sin afectar al medio ambiente

The company IMPROMO Cía. Ltda., was established in 2013 with a capital of USD. 400.00, its main economic activity, the development of promotional items and printing Offset. In the past year, the company reduced sales volume by the poor quality of the products manufactured, so the costs are high rel...

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Autor Principal: Solis Viscarra, Diego Miguel
Formato: bachelorThesis
Idioma: spa
Publicado: 2015
Materias:
Acceso en línea: http://dspace.ups.edu.ec/handle/123456789/9652
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Sumario: The company IMPROMO Cía. Ltda., was established in 2013 with a capital of USD. 400.00, its main economic activity, the development of promotional items and printing Offset. In the past year, the company reduced sales volume by the poor quality of the products manufactured, so the costs are high relative to the competition. Also worth mentioning that the company generates a lot of waste, which are not treated in any way, even though this material may be reused or at least give another function before being sent to waste. That is why the main objectives of this research are to analyze and evaluate the process prepress and printing company Impromo Cía. Ltda., using process management as a basic tool. In addition, an analysis of the environment of the organization is done by specifying the demographic, economic, technological, political, legal, socio-cultural and environmental factors that influence the activities developed by the company. Moreover, the relationship the company has with its customers and suppliers is studied, as well as its competitors. A shift is proposed in the current process, an improvement in financial management as well as with the administrative guidelines of ISO 9001, and finally through the environmental ISO 14000.