Diseño e implementación de un prototipo de sistema IVR ( Interactive Voice Response), utilizando ASTERISK, para la Universidad Politécnica Salesiana Quito-campus sur.
The idea of using IVR systems has increased considerably, because the companies and institutions seeking to improve its relationship with customers and reduce operating costs. For this reason, this project provides the Salesian Polytechnic University Quito-South Campus IVR prototype system using A...
| Autor Principal: | Sinchire Arrobo, Marcia Fernanda |
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| Formato: | bachelorThesis |
| Idioma: | spa |
| Publicado: |
2013
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| Materias: | |
| Acceso en línea: |
http://dspace.ups.edu.ec/handle/123456789/5354 |
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| Sumario: |
The idea of using IVR systems has increased considerably, because the companies and institutions seeking to improve its relationship with customers and reduce operating costs. For this reason, this project provides the Salesian Polytechnic University Quito-South Campus IVR prototype system using Asterisk 1.8.5 and Centos 6.2 operating system, which allows students querying academic and financial nature. |
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