Risk management integration for the compliance of high quality standards in the health sector in Colombia

The health service institutions in Colombia (IPS) are regulated by the Obligatory System of Health Quality Assurance (SOGC). The Health Accreditation component of this system provides that actions be brought forward to manage health risks of IPS but also that integrates the management of risks arisi...

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Autor Principal: Vanegas Rodríguez, Gloria Milena
Formato: info:eu-repo/semantics/article
Idioma: spa
Publicado: Universidad Santo Tomás / Instituto Colombiano de Normas Técnicas y Certificación ICONTEC 2014
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Acceso en línea: http://revistas.usta.edu.co/index.php/signos/article/view/2740
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Sumario: The health service institutions in Colombia (IPS) are regulated by the Obligatory System of Health Quality Assurance (SOGC). The Health Accreditation component of this system provides that actions be brought forward to manage health risks of IPS but also that integrates the management of risks arising from administrative processes. To manage the latter, public sector organizations must comply with the provisions of the Standard Model of Internal Control (MECI) and the Technical Standard for Quality of Public Management (NTCGP 1000), so that the institutions continuously improve their performance and make a reasonable management control. This research proposes a management tool or matrix control, through a system approach to risk management helps to: identify and assess the risks (positive and negative), establish an action plan for areas of the organization, control monitoring and evaluation of actions to meet high quality standards, which leads to the optimization of resources in the IPS, identifies risks before unseen and facilitates the implementation of the different standards. Gathering information to test the research´s hypothesis was conducted through surveys, analysis documentation and review of references related to the Obligatory System of Health Quality Assurance and risk management as established in the technical standard ISO 31000:2009.