Implementación de un plan de acción en base a los resultados de evaluación de desempeño 2015 para el personal administrativo de la Universidad Politécnica Salesiana Sede Quito

At the Salesian Polytechnic University of Quito, which is an institution that provides services in the field of higher education, the project "Implementation of an action plan based on the results of the 2015 performance evaluation for the administrative staff of The Polytechnic Universit...

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Autor Principal: Toapanta Pumacuro, Miriam Natali
Formato: bachelorThesis
Idioma: spa
Publicado: 2017
Materias:
Acceso en línea: http://dspace.ups.edu.ec/handle/123456789/13590
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Sumario: At the Salesian Polytechnic University of Quito, which is an institution that provides services in the field of higher education, the project "Implementation of an action plan based on the results of the 2015 performance evaluation for the administrative staff of The Polytechnic University Salesian headquarters Quito", which was born from the results of the performance evaluation process 2015 and from the great interest of the institution for the development and professional growth of its collaborators. The training program for administrative staff was then developed; According to Chiavenato (2009), training consists of transmitting specific knowledge, whether related to work, attitudes towards aspects of the organization, the task or the environment, as well as the timely development of skills and competencies. Project was aimed at updating knowledge and skills in addition to fostering the development and professional growth of them. The training program described has been implemented since the diagnostic phase, execution and finally its evaluation, for which a series of tools have been used that have been able to gather vital information for the development of the same, with the participation of 136 Collaborating in administrative areas that were assigned to the courses proposed: Office and General Writing and Advanced Excel. Through the project, the professional development of the collaborator was promoted and it was evident that the Institution was interested in generating positive changes within the labor and personal sphere.