Elaborar un plan de mejora que contribuya a incrementar la satisfacción laboral de los trabajadores de la institución Dirección General del Registro Civil, identificación y cedulación de la agencia San Blas, durante el periodo marzo-agosto

The general objective of the investigation was to elaborate an Improvement Plan that contributes to increase the labor satisfaction of the workers of the General Direction of the Civil Registry, Identification and Cedulation of the agency San Blas. In the implementation of the Plan, some posi...

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Autor Principal: Puruncajas Contreras, Yadira Nathaly
Formato: bachelorThesis
Idioma: spa
Publicado: 2017
Materias:
Acceso en línea: http://dspace.ups.edu.ec/handle/123456789/13594
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Sumario: The general objective of the investigation was to elaborate an Improvement Plan that contributes to increase the labor satisfaction of the workers of the General Direction of the Civil Registry, Identification and Cedulation of the agency San Blas. In the implementation of the Plan, some positive and negative experiences expressed by the staff of the Institution as result of the proposed changes. These novelties presented in the present titling work, whose objective was to systematize the experiences found. Either these practices will serve to feed back into a future project, from the same institution or from another that, the author deems necessary to apply. In design of the project, the investigator considered the application of surveys to know the degree of job satisfaction and the performance of the workers of the institution, and in the implementation were held meetings, workshops, and talks to motivate the staff. Product of the implementation process of the Improvement Plan, workers were able to express their satisfaction or dislike with the proposed changes, situations that become the experiences manifested in this work. In conclusion, a good working climate favors the satisfaction of workers and an efficient performance, which translates into greater productivity for the Institution