Measurement model for integral management according to the BSC in the Ministry of Transportation of Colombia
This article addresses the development of a measurement model based in the Adaptation of the Robert Kaplan and David Norton’s (1996) Balanced Scorecard for the Ministry of Transport in order to articulate the information management systems and as a useful tool for strategic management. The research...
| Autor Principal: | Rosero Pulido, Isabel Cristina |
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| Otros Autores: | Rivera Vargas, Dora |
| Formato: | info:eu-repo/semantics/article |
| Idioma: | spa |
| Publicado: |
Universidad Santo Tomás / Instituto Colombiano de Normas Técnicas y Certificación ICONTEC
2015
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| Materias: | |
| Acceso en línea: |
http://revistas.usta.edu.co/index.php/signos/article/view/3521 |
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| Sumario: |
This article addresses the development of a measurement model based in the Adaptation of the Robert Kaplan and David Norton’s (1996) Balanced Scorecard for the Ministry of Transport in order to articulate the information management systems and as a useful tool for strategic management. The research was conducted in two phases, the methodological design and 3 of the 5 stages of the investigation were included in the first phase: Planning, fieldwork and analysis of collected information. The other 2 stages were included in the second phase as well as the adaptation of the Balanced Scorecard model and the final report with the presentation of results which show the benefits of having a tool that ensures information reliability and facilitate the decision making process. |
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