Adaptation and Validation of the Scale of Future Intentions of Behaviour in Customers of Sport Services

Customer loyalty, inside any organization, is transcendental because of the reported income it delivers. Sport business is no exception. This research’s goal was to set up and validate a scale of future intentions of behaviour in sport services. A sample of 2181 users was used in order to validate t...

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Autor Principal: Nuviala Nuviala, Alberto; Universidad Pablo de Olavide
Otros Autores: García-Fernández, Jerónimo; Universidad de Sevilla, Bernal-García, Ainara; Universidad de Sevilla, Grao-Cruces, Alberto; Universidad Pablo de Olavide, Teva-Villén, María Rosario; Universidad Pablo de Olavide, Pérez-Ordás, Raquel; Universidad Pablo de Olavide
Formato: info:eu-repo/semantics/article
Idioma: spa
Publicado: Pontificia Universidad Javeriana 2014
Materias:
Acceso en línea: http://revistas.javeriana.edu.co/index.php/revPsycho/article/view/3766
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